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Frequently Asked Questions |
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You order will be shipped the same day (before 3pm EST) as
we receive payment. Otherwise, it will ship the next
business day. When we print your shipping label, you will
receive an email notifying you that your order has been
shipped. Soon after, you will receive another email with
your tracking number. |
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That
depends on which shipping method you choose. Different
carriers take different amount of time to deliver shipments.
Domestic shipments are usually Next-Day business days to 7
business days from the shipping date to arrive.
International shipments can vary depending on the country.
It can take from 3 business days to 10 business days from
the shipping date to arrive. However, for international
shipments, due to circumstances out of our control, such as
delays at the destination customs, shipments may be delayed. |
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Yes. It is safe to ship diamonds
through the mail. To be extra safe, choose Express Mail as
your shipping method. |
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Once you have paid for your orders and
we print out your label, your tracking number will be
automatically sent to your eBay or PayPal registered email
accounts. |
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No. Although Priority Mail
International offers tracking numbers, the activity is not
updated by USPS and is not reliable. For all international
shipments, use Express Mail International. It is faster,
safer and trackable. |
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Yes, for
orders below $100. A majority of our shipments are shipped
through First Class mail, but please be sure to include
insurance and signature required. Orders over $100 can not
be shipped with First Class mail. Please select Priority
Mail or better for orders above $100. |
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Yes. We require that all shipments ship with insurance.
Please be sure to add insurance to your shipping method. |
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Each item has shipping cost details at
the bottom of the item page. For more details, visit
our
Domestic
or
International
shipping pages. |
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Yes. We
can ship your order to any address confirmed by PayPal or
verified by your credit card issuing bank. If you want your
order shipped to a new address, you must confirm the new
address with PayPal or your credit card issuing bank BEFORE
check out. Orders over $250 can not be shipped to an
unconfirmed address. |
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Yes. We offer free shipping on single item or combined items
invoice with totaling $500 or more. |
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Yes. You
can save on multiple purchases by combining you order. |
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Yes. You
can combine auction and store items. |
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You have up to 7 days to combine your order. After 7 days,
eBay systems will not allow to combine. |
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You can take your time to shop for more items. But the time
to combine orders is determined by eBay. If you receive any
payment reminder or payment dispute, ignore it and continue
with your shopping. |
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Multiple orders combined for shipping
have a one time shipping cost (Based on
shipping calculator).
There are no extra cost for any additional items.. |
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Yes. We ship anywhere in the world by USPS or FedEx. We
require a contact telephone number for all international
shipments as required by the carriers to process the
shipments faster. |
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Yes, we can ship to A.P.O, F.P.O. or domestic or
international P.O. Box addresses through USPS only. |
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